User Account Types

SOP1: Basic Account

This account type is unverified. 

Email and mobile number are both verified using OTP. 

User can create this account without Emirates ID. 

User can create this account with Emirates ID, and choose not to continue with verification. 

Benefits: 

 Limited access to services 

Verify Document feature is available 

No Sign Document feature 

No Add Document feature 
 

SOP2: Advanced Account

This account type is verified. 

Email and mobile number are both verified using OTP. 

User can create this account with Emirates ID, and choose to continue with verification either by SmartPass or Dubai ID previous accounts OR Emirates ID PIN Registration.

Benefits: 

Access to all services 

Verify Document feature is available 

Sign Document feature is available (Signature level is Advanced) 

Advanced Signature is the 4 PIN code 

No Add Document feature 
 

SOP3: Qualified Account

This account type is verified. 

Email and mobile number are both verified using OTP. 

User can create this account with Emirates ID, and choose to continue with verification either by finger biometrics or face biometrics 

Benefits:

Access to all services 

Verify Document feature is available 

Sign Document feature is available (Signature level is Qualified) 

Advanced Signature is the 6 digit password (Upper, lower case, special character & numbers)

Add Document feature is available